EMPATIA is committed to enforce the following ethical principles:

Social Inclusion

We aim to give voice to those that have no voice. All our technology is designed with such principle in mind.

Personal Data Protection

We aim to increase users’ awareness on the value of their personal data and the dangers and opportunities of sharing them in different ways.

Transparency for accountability

We strive to promote transparency that is designed to support accountability and not release mountains of useless data.


The Site and the Service are conceived in the first instance as a “non-exclusive” and “non-appropriable” tool.

Our transparency

We received funds from the EU, all our pilots are free.

Protect Users

EMPATIA has introduced the role of Ombudsperson, an external and neutral person who collects and investigates user complaints.